Terms and Conditions
STARS offered to Astra customers are subject to the terms and conditions of Astra Markets and are subject to change or modification accordingly. Registering in the program or starting to collect STARS is considered acceptance of all terms and conditions
• STARS will not be calculated on mobile recharge cards, games Cards, cigarettes, tobacco, pay by STARS, or any other products, according to Astra Markets policy.
• No STARS will be collected from any purchase on the value-added tax of the product price.
• Astra Markets has full authority to modify or change the terms and conditions that allow points to be earned at any time with or without notice.
• Astra Markets has the right to terminate any membership and delete all the STARS earned and registered in the account if any fraudulent attempt to acquire illegal STARS is discovered.
• Astra Markets gives the customer a choice between various gifts, and in case that none of the advertised products are available, the customer have to choose another gift.
• STARS are not transferable, sold, or mortgaged to any other person. Astra Markets has the right to erase any STARS that have been attempted to be transferred in violation of the terms and conditions without notice.
The return or Exchange policy for products is applied according to the mechanism approved in the Astra Markets policy.
Stars Validity:
If no sales transaction is registered for 3 months, 25% of STARS will be deducted.
If no sales transaction is registered for 6 months, 50% of STARS will be deducted.
If no sales transaction is registered for 9 months, 75% of STARS will be deducted.
If no sales transaction is registered for 12 months, 100% of STARS will be deducted.
These Terms and Conditions are effective from January 1, 2022, and any existing terms and conditions before this date will be voided